Which medical quality standards do you enforce?

Unlike some European countries, there are no quality standards for telemedicine in Switzerland. However, we do everything we can to ensure you receive the best treatment possible. First of all, we guarantee that everything the doctor does is recorded and saved. We undertake automatic monitoring of cases to make sure that your symptoms have improved or disappeared entirely. You can also contact a doctor on the platform at any time if necessary. Moreover, we have implemented internal quality checks, including a Critical Incident Risk System used in hospitals. This system allows us to follow up on any incident, which is automatically reported and dealt with by our medical management. Finally, all of our protocols are open-source to ensure full transparency and guarantee the best medical quality possible.